Understanding written sentences and paragraphs in work related documents.
Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Adjusting actions in relation to others' actions.
Being aware of others' reactions and understanding why they react as they do.
Bringing others together and trying to reconcile differences.
Managing one's own time and the time of others.
Understanding the implications of new information for both current and future problem-solving and decision-making.