Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Understanding written sentences and paragraphs in work related documents.
Talking to others to convey information effectively.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Using scientific rules and methods to solve problems.
Being aware of others' reactions and understanding why they react as they do.
Actively looking for ways to help people.
Communicating effectively in writing as appropriate for the needs of the audience.