Occupational Skills and Additional Details for:

Retail Salespersons

Typical Education and Training Path
Short-term on-the-job training (no more than 1 month)

  • Skills
  • Tasks
  • Knowledge
  • Abilities
  • Work Activities
  • Work Context
  • Job Zone
  • Interests
  • Work Values
  • Related Occupations
  • Skills


      Persuasion - Persuading others to change their minds or behavior.

      Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

      Speaking - Talking to others to convey information effectively.

      Service Orientation - Actively looking for ways to help people.

      Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

      Negotiation - Bringing others together and trying to reconcile differences.

      Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

      Coordination - Adjusting actions in relation to others' actions.

      Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

      Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    Formulated from O*NET data
    ONET information
    O*NETTM is a trademark of the U.S. Department of Labor, Employment and Training Administration
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