Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Understanding written sentences and paragraphs in work related documents.
Persuading others to change their minds or behavior.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Being aware of others' reactions and understanding why they react as they do.
Adjusting actions in relation to others' actions.
Bringing others together and trying to reconcile differences.
Managing one's own time and the time of others.