Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Actively looking for ways to help people.
Talking to others to convey information effectively.
Operation and Control
Controlling operations of equipment or systems.
Managing one's own time and the time of others.
Being aware of others' reactions and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.